Something for the weekend: You’d probably be hard pressed to find someone who hasn’t unintentionally made a mistake or typo in an email or other method of work communication these days. It’s easily done! However, how many of us have accidentally ended a work call saying ‘love you’?
This is what one employee has done, describing in a post on Reddit that they ended a call with an important client with that exact phrase. Oops! The employee explained that they heard the client giggle as they hung up, and felt mortified.
The next day, the worker received a response from the client, with unexpected kindness.
“Hey. Just wanted to say that I didn’t mean to laugh at you when you accidentally signed off on our call with a ‘love you’. I just found it funny because I’ve definitely done that before, and I know it happens,” the client wrote, as per the Reddit user.
“I’m glad you have enough love in your life that that response comes naturally. If anything, you should be proud of that,” he continued. “Have a great weekend! We’ll follow up about my call with Chris on Wednesday, as discussed.”
The employee added: “He’s right.”
Responses to the post were overwhelmingly positive. One Reddit user said: “The only proper response is for OP [original poster] to reply, ‘Thank you for the kind words and grace of being human. Love you!’”
Another, who works from home (WFH) added: “WFH and called my boss ‘honey’ before.”
A third said: “I told my supervisor I loved her at the end of our weekly touchpoint call, she chuckled and said she loved me too. We shared a good laugh. I am happy to see empathy from a random human; it is much needed. That was incredibly kind to break the ice and give such encouraging words. That person is obviously very emotionally intelligent.”
We at Employee Benefits think it was a lovely form of communication with a lot of truth to it!